Amy Helfman is a digital strategist, UX/UI developer, and customer success expert with extensive experience in Drupal, WordPress, accessibility, SEO, and user experience design. She has a proven track record in front-end development, digital strategy, and technical consulting across higher education, healthcare, technology, and media sectors.
She has worked with Acquia, Tufts University, Turnberry Solutions, and various freelance clients, providing technical leadership, front-end development, and digital strategy. As a Technical Account Manager at Acquia, she provided enterprise Drupal customers with technical guidance, risk assessment, and integration solutions, ensuring high-performance, secure, and scalable digital platforms.
Prior to Acquia, she was a Senior Web Developer at Tufts University, where she led Drupal theming, accessibility improvements, and front-end optimization. She also introduced Lando-based development environments and configuration management best practices to streamline workflows.
Amy’s expertise in Drupal, WordPress, accessibility, and digital experience strategy has made her a trusted advisor for organizations seeking to enhance usability, performance, and SEO-driven digital transformation. Comfortable navigating complex projects, she excels at bridging the gap between technical and non-technical teams, ensuring seamless collaboration between developers, marketers, and stakeholders.
A skilled communicator, Amy is equally adept at writing clean, efficient code as she is at crafting compelling content. With a background in library science and a deep appreciation for information architecture, she thrives at the intersection of people and technology, helping organizations create inclusive, user-centered digital experiences.
